What if the size I’m looking for is not on here?
Simply e-mail or call us and we will be happy to discuss a custom made size.

Could you make some cushions to match my wall art?
Yes, we can make cushions to compliment your wall art. Please contact us to place your order.

How do I care for my canvas?
To maintain & increase the lifespan of your canvas, do not expose to continuous strong sunlight or moisture. To clean, use a damp wipe or lightly vacuum with a brush attachment, this will get rid of any dust on the surface.

How does the shopping cart work?
Just like a shopping trolley at a supermarket, you can put things in your cart (by clicking on the 'add to basket' button) without having to buy them - it is just a way of holding onto things that you are interested in. You are not committed to a purchase until you take your selected item(s) through to the checkout. However, you cannot purchase an item until it has been added to your cart, so remember to check the contents of your cart carefully before you check out. You can check the contents of your cart at any time by clicking on the view cart link on the right hand side of the shop pages. If you want to remove something, simply click on the red box with a "x" inside.
When you have finished shopping click on the 'view basket’, check your items and quantities are correct if not you can change them before clicking on the continue button. You will then be asked for your personal details or to "log in". The shopping cart uses cookies to operate.

What are cookies?
Cookies are small computer files that help identify your browser when you start to add items to your cart. They do not contain any personal information about you or your computer. When the order is completed the cookie used by this website will be deleted. No one else has access to or is able to use or copy your cookie. This small file will enable you to start shopping, then close your browser, shut down your computer and then return to this website at a later date to continue shopping with the same items in your cart.

How secure is the website?
One of the most effective ways to protect yourself from identity theft is to keep your personal and financial information as private as possible. This is why we offer and prefer you to pay via PayPal, which provides a unique benefit of paying for your goods without anyone else ever seeing your financial details. Not even us! For more information please visit the PayPal web site. https://www.paypal.com/uk/cgi-bin/webscr?cmd=xpt/general/Privacy-outside

Who designed your website?
We commissioned Hub Enterprise to design, build, host and maintain our web site. They are a company with fresh and exciting ideas. We would have no hesitation in recommending them to sort all that technical stuff out for you! 

What about my personal details?
Your personal details are essential for the delivery of the items you have ordered. This information is for our records only and can be removed upon written request from yourself.

Which method of payment do you accept?
You can purchase by using one of the following:

• Online using PayPal. Using your PayPal account or your credit/debit card.
• Telephone. Using your credit/debit card 01303 246107
• Post. A cheque to Canvas by Design,PO Box 238,Hythe,Kent,CT21 5WU

Do you deliver overseas?
Yes, please contact us for a price.

Will the colours I see on screen be the same as the finished canvas?
We cannot guarantee this as individual monitor settings can vary slightly. In addition, as with batches of paint there can be minor variations in the shades of the fabrics used to create our wall art. We are able to send fabric swatches out to customers on request.