If you have an account with us, we will know the following: -

1) Your name and address plus any delivery addresses you set up.
2) Your telephone number
3) Your e-mail address

Your telephone number will only be used as a last resort for order or delivery problems. Rest assured, you will never be telephoned for any sales or promotional reasons.

If you hold an account with us, we will occasionally e-mail you with special offers, competitions or announcements. You can unsubscribe from this service by sending your details to us requesting this.

Any personal information is collected for the use of processing your order; you do not have to give any non-essential information. All information is collected via our website, with payment information being collected over a secure connection.

You have the option to unsubscribe from our mailing list when you open an account, if you choose to stay on our list you will receive an email from time to time informing you of offers, news, etc - you can request to be removed at any time.

We do use 'cookies' to make your shopping experience more personal. These cookies are used to remember who you are and enable you to save items into your basket, so you can continue shopping later.

You have our promise that we will not sell, loan or give your details to any third party without your prior consent.

Should you have any questions about our privacy policy, please email us policy@canvasbydesign.co.uk

Credit Card Fraud Warning

We take credit card fraud very seriously. We will prosecute to the fullest extent of the law. All orders have strict security clearance protocols in place. This means we contact the credit card issuing bank to confirm the name and address of the cardholder along with all the other regular security procedures.

We pass all details of credit card fraud to the relevant authorities and ensure that issuing banks are made aware when their client’s credit cards have been compromised.